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Pregled bibliografske jedinice broj: 981828

Zbornik radova

Autori: Hak, Mario; Andrlić, Berislav; Šostar, Marko
Naslov: Using Information Technology in Business Process Re-Engineering: Case Study of Tax Administration Croatia
Izvornik: Proceedings of the 3rd International Conference on Recent Trends and Applications in Computer Science and Information Technology / Endrit Xhina, Klesti Hoxha (ur.). - Tirana : University of Tirana, Albania , 2018. 160-166.
Skup: 3rd International Conference on Recent Trends and Applications in Computer Science and Information Technology RTA CSIT 2018
Mjesto i datum: Tirana, Albanija, 23.11.2018.-24.11.2018.
Ključne riječi: information technology, business process, customer relationship management
Sažetak:
Efficiency has long played a central role in the contested terrain of public administration values. The theoretical part of this paper explains the role and importance of organizational theory at the micro and macro level. The new public management movement was only the latest demand that public organizations promote efficiency by adopting new information technology. This paper analyzes the existing business processes and explores how to determine the optimal model of business processes in the Tax Administration using information technology. The goal of this model of bussines is to increase business efficiency and reflecting on all users of the Tax Administration
Rad je indeksiran u
bazama podataka:
Scopus
Vrsta sudjelovanja: Predavanje
Vrsta prezentacije u zborniku: Cjeloviti rad (više od 1500 riječi)
Vrsta recenzije: Međunarodna recenzija
Izvorni jezik: ENG
Kategorija: Znanstveni
Znanstvena područja:
Ekonomija
URL Internet adrese: http://ceur-ws.org/Vol-2280/
Upisao u CROSBI: Berislav Andrlić (bandrlic@vup.hr), 27. Sij. 2019. u 19:51 sati



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